If you are having problems with your PRS10 you can call us at
If you wish to try and fix the problem yourself, the user manual may be useful, and the following troubleshooting guide may be helpful too.
1) The 1 pps output has a slow rise time
Click here to download a detailed explanation of the 1 pps output characteristics.
If you are still having trouble your PRS10, it will need to come back to SRS for service. Click here to get an RMA number.