If you are experiencing trouble with your PS300 Series Power Supply you can either send your instrument back to SRS for service, or you can try and fix the problem yourself. If you wish to send the instrument back now click here.
If you wish to try and fix the problem yourself, the following troubleshooting guide may help you.
Symptom 1 — Instrument is unresponsive to front-panel button presses
Try a power-up reset. Turn the power off, then while holding the CLR key down, turn the power back on. After two seconds release the CLR key. If this doesn't correct the problem the instrument will need to come back to SRS for service. Click here to get an RMA number.
Symptom 2 — Installing GPIB in a PS310, PS325 or PS350
Click here to download a detailed instructions on installing GPIB (PS310, PS325 and PS350 only).
If you are still having trouble your PS300, your instrument will need to come back to SRS for service. Click here to get an RMA number.