If you are having problems with your BGA244 you can call us at
If you wish to try and fix the problem yourself, the user manual may be useful, and the following troubleshooting guide may be helpful too.
Troubleshooting Guide
1) Having trouble downloading the device drivers for the BGA244
Click here to download instructions on downloading the device drivers for the BGA244.
If you are still having trouble your BGA244, it will need to come back to SRS for service. Click here to get an RMA number.