If you are experiencing trouble with your UGA you can either send your instrument back to SRS for service, or you can try and fix the problem yourself. If you wish to send the instrument back now click here.
If you wish to try and fix the problem yourself, the following troubleshooting guide may help you.
Symptom 1 — You wish to send back just the RGA from your UGA for service.
Click here to download instructions on how to remove the RGA from your UGA.
Symptom 2 — Turbo pump needs to be replaced.
Click here to download instructions on how to put a new turbo pump in your UGA.
If you are still having trouble your UGA, it will need to come back to SRS for service. Click here to get an RMA number.